Q: What does the website migration service entail? Will my website be safe?
A: The web site migration service that our company is offering is free of charge (within a certain limit). We will transfer your web site(s) to our high–end cloud hosting platform without you needing to do anything. We know from experience that swapping hosting providers can lead to lost data and unwanted downtime. That’s the reason why we’ll perform all that for you for free!We have highly competent administrators whose only responsibility is to ensure that your site works precisely as it did on your previous web hosting platform. Our administrators are experts in migrating custom–made sites, as well as sites that are based upon famous scripts like WordPress and Joomla™.
Q: Web site migration seems like lots of work. How much time does it take?
A: We try to carry out all web site migrations ASAP. Even so, we don’t have a set time frame for web site migrations. There are several elements that you have to take into consideration – the mere size of your site and the workload of our web site migration team, etc. We always try to perform each migration in under 48 hours. With smaller websites, our team usually manages to finish in less than 24 hours.
Q: What info will I be asked to provide to your Website Migration Department?
A: Yep. We’ll require the name of the site that you want us to migrate. We’ll also require a way to access your present web hosting account so that we can get the content pertaining to your website.
Q: My old hosting account has delicate data inside. How can I trust you?
Q: Will there be any downtime for my site?
A: While we move your web site, it will be available both in your hosting account with us and in your account with your former hosting provider. As soon as the transfer is done, we will ensure that everything is functioning correctly and that the integrity of your web content is not compromised before notifying you that the migration is done. After that, we will tell you how to move the domain name over to your web hosting account with us and how to change the DNS settings.
Q: Will my current hosting provider need to do anything?
A: No. Apart from your login info for the Control Panel, we won’t need anything. We will never get in touch with your hosting provider. They won’t know anything about the transfer either.
Q: Which web hosting platforms do you support?
A: Yeah. We support all common Linux–based web hosting platforms. We don’t support Windows–based web hosting platforms, since we do not provide Windows web hosting services ourselves.In addition, we don’t support proprietary website creation and management interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.