Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Supplying excellent quality support in good time is our high priority, so that we back up each Linux cloud packages plan with a 1–hour ticket reaction warranty. When you supply a ticket or post an email, our customer tech support team will try all they could do to supply the most satisfactory solution to your issue and to provide you with information in due time.

  • Top quality support service
  • A Top–quality Support Service

  • Our help and support service is supplied by a crew of certified specialists who are able to answer to your questions right away. You can easily make contact with the tech support crew by launching a support ticket from your Control Panel or by sending us an email message. On working days, you may also contact us on the telephone or make use of the online chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  • Creating Online Hosting has integrated a substantial know–how base into the Control Panel so you can get hold of valuable step by step directions anytime. Each area of the Control Panel features its own contextual support area displaying a variety of how–to content articles. We have also organized video clips to supply you with a greater idea of precisely how to accomplish any given process.