A 99.9% Server Uptime
The principal advantage of constructing your very own cloud hosting platform is that you don’t have to worry about compatibility – you design a specific set of software applications in such a manner so as to be compatible with a particular set of hardware elements. The final result is something even more stable and reliable, as there are less possible chances of failure. We have set up our cloud hosting platform atop tried and tested hardware parts as well as a heavily modified version of SELinux in an attempt to set up an incredibly riskless home for all your websites.
For this reason, with all our Linux cloud packages packages we offer you a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
Along with our cloud hosting system, we’ve also built our very own internal network in all our datacenters. Everything is based on top–class hardware components provided by Juniper. In addition, on every router, we’ve installed a firewall with an elaborate set of rules in order to filter all questionable requests.
As a result, in each of our data center facilities – in our USA data center, in our UK data center, in our data center Finland, in our Eastern Europe data center as well as in our Australian data center, you can enjoy a 99.9% network uptime guarantee. And this guarantee is valid with all web hosting packages in each datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, when it is your cash on the line, you cannot feel really safe. This is exactly why, with all our cloud hosting packages our company offers a 30–day money–back guarantee. In case you don’t feel happy with our hosting service or in case you want to use an even more robust hosting solution, such as a Linux VPS packages or a Linux dedicated servers hosting packages – we’ll give you your money back in full, without concealed costs or reimbursement charges.
24/7 Technical Support
If you have ever had to wait around for hours to receive a response, you are aware of how irritating this can be, even more so if your web site is at stake. For this reason, we offer you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our technicians will be here and they will answer you within one hour. And the best thing is that their average response time is under 20 minutes!