Irrespective of the fact that the web hosting service supplied by the different companies is almost identical, every provider has a personalized platform with its own tweaks and different ways to do certain things. In such a case, an information-loaded knowledge base will be amazingly helpful both for persons with no practical experience and for technically seasoned users who will eventually learn how specific procedures are performed, but will waste valuable time in the meantime. The purpose of such a knowledge base is to make the service fast and easy to use, sparing users loads of time and efforts. The result is more gratified clients, as they can swiftly find the information they desire, and a lot less work for the client service staff, because typically most of the enquiries and issues that clients have are already included in the knowledge base. In case the articles are properly written and encompass more topics, you’ll be able to get to know more not only about your own account, but also about the hosting service as a whole.

Extensive Online Documentation in Cloud Hosting

Our cloud hosting packages include an elaborate knowledge base where you can find info about all the difficulties that you could possibly confront and their resolutions. You can discover how to set up and manage an electronic mailing list, how to use an .htaccess configuration file, or how to proceed if the settings of your email client are correct, but nevertheless you’re unable to send emails, for instance. We have tried our best to be as comprehensive as possible and to cover all possible options in order to save you time and efforts and to present you with different solutions for every single issue. The knowledge base contains educative articles as well – both general ones about the web hosting service as a whole, and more specific ones, which will let you in on the features and functions of the Hepsia Control Panel. You can find articles that are dedicated to specific features and functions in each Control Panel section, whereas if you prefer to see the full archive of articles, you can visit the all-encompassing Help section.